Politique de remboursement

RETURN & EXCHANGE POLICY

Thank you for shopping with us 🤍
Each item at Nasima Designs is custom printed and made especially for you, featuring unique designs, calligraphy, and poetry.

🔹 Custom-Made Items

Because our products are made to order, we do not accept returns or exchanges for:

• Incorrect size selection

• Material preference

• Fit, style, or color preference

• Change of mind

Please review all product details, size charts, and material descriptions carefully before placing your order.

🔹 Damaged or Incorrect Orders

We gladly offer a replacement or refund if:

• Your item arrives damaged

• There is a printing defect

• You receive the wrong item or wrong color

To help us resolve the issue quickly, please:

• Contact us within 48 hours of delivery

• Provide clear photos of the issue and packaging

🔹 Resolution

Once approved, we will offer:

• A free replacement, or

• A refund, depending on the situation

🔹 Important Notes

• Slight color variations may occur due to screen settings and printing processes.

• Measurements may vary slightly due to handmade production.

We truly appreciate your support of custom, small-batch designs. If you have any questions before ordering, feel free to contact us — we’re always happy to help 💕