Return and Refund Policy

1. Return Eligibility

• Items must be returned within 30 days of delivery (or another time frame you choose).
• To be eligible for a return:
  • The item must be unused, unworn, and in the same condition as received.
  • It must be in the original packaging.
  • Proof of purchase or receipt is required.

2. Non-Returnable Items
Certain items are non-returnable, including:

• Custom or personalized products.
• Perishable goods (e.g., food, flowers).
• Final sale or clearance items.

3. Refund Process

• Once we receive your returned item, we’ll inspect it and notify you of the approval or rejection of your refund.
• If approved, the refund will be processed to your original payment method within 5-10 business days.

4. Exchanges

• We replace items if they are defective, damaged, or incorrect. Contact us at [your email] for assistance.

5. Return Shipping Costs

• Customers are responsible for return shipping costs unless the item is defective or incorrect.
• We recommend using a trackable shipping method to ensure your item is received.

6. How to Initiate a Return

• Contact us at info@nasimadesigns.com  with your order number and reason for the return.
• We will provide instructions for sending your item back.

7. Contact Information
For any questions about returns or refunds, email us at info@nasimadesigns.com 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at breez.fard@gmail.com.